Aloha Paintball & Airsoft LLC

Aloha Paintball & Airsoft LLC ("we," "us," "our," or "the Company") respects your privacy and is committed to protecting the personal information you provide to us through our website, forms, reservation requests, phone calls, email communications, and SMS text messaging.

This Privacy Policy explains how we collect, use, disclose, and protect information when you interact with Aloha Paintball or use our website.

Information We Collect

We may collect information that you voluntarily provide when you:

Submit a contact or reservation request form
Request information about paintball or airsoft activities
Schedule or reserve a game, party, or group event
Contact us by phone, email, or text message
Opt in to receive SMS communications
Communicate with our team regarding your booking or services

Depending on your interaction with us, the information we collect may include:

Name
Phone number
Email address
Mailing or physical address
Reservation and booking information
Event details and group size
Requested activity and equipment rental preferences
Service-related information
Information you voluntarily provide when communicating with our team

We may also automatically collect limited technical information when you visit our website, such as browser type, device information, IP address, pages visited, and other website usage information. This information may be used for website functionality, security, analytics, and performance improvement, where applicable.

How We Use Your Information

We may use the information we collect to:

Respond to questions and service inquiries
Schedule, confirm, and manage reservations
Send booking confirmations and reminders
Communicate regarding scheduling or rescheduling
Coordinate birthday parties, private bookings, and group events
Respond to requests about paintball, airsoft, and equipment rentals
Follow up regarding your interactions with our team
Improve our website, services, and customer experience
Maintain the security and functionality of our systems
Comply with applicable legal and regulatory requirements

We will use personal information in accordance with applicable privacy laws and our obligations as a provider of recreational activities and services.

SMS & Mobile Messaging

If you provide your mobile phone number and separately opt in to receive SMS messages from Aloha Paintball, you may receive text messages related to:

Reservation requests
Booking confirmations
Reservation reminders
Scheduling or rescheduling
Group event coordination
Responses to your inquiries
Follow-up communications related to your interactions with our team

Message frequency varies depending on your reservations, requests, and interactions with Aloha Paintball.

Message and data rates may apply.

You may opt out of SMS communications at any time by replying STOP to any SMS message. After opting out, you may receive a confirmation message. For assistance, reply HELP or contact us at 808-855-7388.

Providing SMS consent is not a condition of purchasing any goods or services from Aloha Paintball.

Your mobile phone number and SMS consent information will not be sold or shared with third parties or affiliates for their own marketing or promotional purposes.

We may use trusted service providers to help operate our website, reservation systems, customer communications, and other business functions. These providers may process information on our behalf as necessary to provide their services and maintain appropriate privacy and security protections.

Information Sharing and Disclosure

We do not sell, rent, or trade your personal information.

We may share information with trusted service providers and business partners when necessary to operate our business, provide requested services, manage reservations, maintain our systems, or support our communications.

We may also disclose information when required or permitted by applicable law, regulation, legal process, or when reasonably necessary to protect the rights, safety, or property of Aloha Paintball, our customers, or others.

Where applicable, information may be shared with service providers involved in reservation processing, payment processing, website operation, or delivery of SMS communications.

We do not share mobile phone numbers or SMS opt-in information with third parties or affiliates for their own marketing or promotional purposes.

Protected Health Information

Aloha Paintball provides recreational paintball, airsoft, and group event services rather than healthcare services. We do not intend to collect protected health information as part of the ordinary operation of our website or recreational services.

Please do not submit medical or other sensitive health information through our general contact forms or SMS messaging program.

If you believe sensitive information has been submitted inadvertently, please contact us so we can review the situation and take appropriate action.

Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, use, disclosure, alteration, or destruction.

Information submitted through our website may be transmitted using security technologies, such as SSL/TLS encryption, where supported.

However, no method of transmission over the internet or electronic storage is completely secure. While we take reasonable steps to protect your information, we cannot guarantee absolute security.

Cookies and Tracking Technologies

Our website may use cookies, analytics tools, and similar technologies to support website functionality, understand website usage, improve performance, and provide a better user experience.

You may be able to control or disable certain cookies through your browser settings. Disabling cookies may affect some website functionality.

Third-Party Websites and Services

Our website may contain links to third-party websites or services, including reservation, payment, or other service providers.

We are not responsible for the privacy practices, security, or content of third-party websites. We encourage you to review the privacy policies of any third-party websites you visit.

Children's Privacy

Aloha Paintball offers recreational activities that may be attended by minors subject to applicable participation requirements.

Parents or legal guardians should provide information and consent where required for a minor's participation, including any required liability waiver.

We do not knowingly collect personal information from children in violation of applicable law. If you believe information has been collected improperly from a child, please contact us so we can review the situation and take appropriate action.

Your Choices and Privacy Rights

Depending on applicable law, you may have rights regarding the personal information we maintain about you.

You may contact us to request information about your personal data or to request that certain information be updated or corrected, subject to applicable legal requirements.

You may also:

Opt out of SMS communications by replying STOP
Request SMS assistance by replying HELP
Unsubscribe from marketing emails using the unsubscribe link included in those emails
Contact our team directly with privacy-related questions

Some requests may be subject to legal or regulatory limitations.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, technology, or applicable laws.

When we make changes, we will update the Effective Date at the top of this page.We encourage you to review this Privacy Policy periodically.

Contact Us

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact Aloha Paintball.

Aloha Paintball & Airsoft LLC

92-1278 Umena St, Kapolei, HI 96707-1595, United States

Phone:808-855-7388

Email: [email protected]